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Sharp CRM

Business software for professional sharpeners

Run your whole sharpening business from one place.

I built Sharp CRM to run Seriously Fast Sharpening. It connects customers, bookings, billing, receipts, and follow-up texts in one system made for the way sharpening works. The waitlist is open.

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Built from inside a working sharpening business in Austin, Texas.

One record per customer

Every customer, every item, every conversation.

A kitchen knife drop-off becomes a scissors job, a restaurant account, a referral. Sharp CRM keeps each customer's items, jobs, payments, and messages in one record, so every conversation starts with the full picture.

See how it works
M

Maria

Customer since 2023, 14 visits

On cycle

Thursday, 9:41 AM

Hi Maria, your 6 kitchen knives are sharpened and ready. The total is $45.00.
Perfect, I will grab them after 5 today. Thank you!
Sounds good. They will be on the porch.

Plan on desktop, run the day on your phone

Build the week at a desk. Carry the day in your pocket.

Desktop planning

Use the desktop view to see the week, move jobs between days, and hold tentative bookings.

Phone

On the phone, open the day's jobs, open a customer, log the work, record payment, and rebook.

Inside Sharp CRM

The whole business, in one system.

Sample data shown.

  • The week at a glance

    Every booking in order, confirmed or waiting, Monday through Friday.

  • Customer history and cycles

    Visit history, service cycles, and overdue flags for every customer, so nobody quietly goes overdue.

  • Itemized billing and receipts

    Each job itemized with its own total, payment method, and receipt.

  • Your services and pricing, organized

    Your full price list by category, ready when you log a job.

How it works

From booking to rebooking.

  1. 1

    Capture the booking

    Customers book online and receive a confirmation text with the details.

  2. 2

    See the day

    Open the day's jobs in order, with what each customer needs.

  3. 3

    Open the customer

    Items, history, notes, and the full message thread, one tap away.

  4. 4

    Log and bill the job

    Itemize the work, record cash, Venmo, or card, and send the receipt.

  5. 5

    Follow up and rebook

    A follow-up text drafted in your voice goes out from your own number, and the next visit is booked at the right interval.

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Features

Features built for the sharpening trade.

  • Scheduling

    • Day and week views
    • Recurring visit planning
    • Rebooking at the right service interval
    • Drop-off and pickup scheduling

  • Customers

    • Customer profiles with visit history
    • Items and notes for every job
    • Searchable records
    • Message history inside each profile
    • Customer list import

  • Billing and payments

    • Itemized pricing and receipts
    • Cash, Venmo, and card payment records
    • Discounts applied to the right job
    • Unpaid balance tracking

  • Messaging and reporting

    • Follow-up texts drafted in your voice
    • One-tap outreach from your own number
    • Booking confirmation texts
    • Revenue reporting
    • Price list by category

Why Sharp CRM

Built around how sharpening works.

  • Made for sharpeners

    Knives, scissors and shears, clipper blades, and lawn and garden tools each have a place in your price list.

  • One record per customer

    Items, jobs, payments, and messages live together.

  • Service cycles

    Rebook customers at the right interval so the schedule stays full.

  • Your own number

    Texts go out from your phone number, so replies come straight to you.

  • Booking that confirms itself

    Customers book online and receive their details by text.

  • A receipt for every job

    Itemized receipts and payment records for cash, Venmo, and card.

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The trade

Built for sharpeners first.

Sharp CRM starts with the trade I work in: kitchen knives, pocket knives, scissors and shears, and lawn and garden tools, for households, restaurants, and local businesses.

  • Kitchen knives
  • Scissors and shears
  • Clipper blades
  • Lawn and garden tools
  • Restaurants and commercial accounts

Why I built it

I built it because I needed it.

I am Michael Kempf, owner of Seriously Fast Sharpening in Austin, Texas. I taught myself to sharpen in 2020 and opened the business in 2022. I built Sharp CRM to run my own customers, bookings, billing, and follow-up in one place. Now I am opening it to other sharpeners.

What Sharp CRM is

Sharp CRM is business management software for professional sharpeners. It keeps customers, bookings, billing, receipts, and follow-up texts in one system, with day and week scheduling and message history inside every customer record. Sharp CRM runs on desktop for planning and on phones for the working day. The waitlist is open at /waitlist.

FAQ

Frequently asked questions.

Sharp CRM is built for professional sharpeners. Kitchen knives, scissors and shears, clipper blades, and lawn and garden tools all work, and the service categories and prices are yours to define.

See the day's jobs, open a customer, log the work, record payment, send a receipt, send a follow-up text, and rebook the next visit.

Plan the week, move jobs between days, search customer records, and review reporting on a larger screen.

Follow-up texts are drafted in your voice and go out from your own phone number, so replies come straight to you.

Yes. Every customer record holds the full thread alongside their jobs, items, and payments.

Yes. Bring a spreadsheet or CSV and I will help you get it into Sharp CRM.

I will email everyone on the waitlist as soon as access opens.

I build and support Sharp CRM myself. I am Michael Kempf, owner of Seriously Fast Sharpening in Austin, Texas.

The waitlist

Be first in line.

Join the waitlist and I will email you when access opens.

Join the Waitlist